Internship：at least 6 months 实习期：6个月以上 Concierge Bellman/Doorman is responsible for the safe and efficient transfer and storage of hotel guests’ luggage, delivery of messages, and other tasks required by the Concierge Supervisor. Responsible for greeting guests and responding to guest requests in a friendly and efficient manner. They are a welcoming presence at the front of the hotel and have complete control of the driveway at all times. 行李员是负责传送物品及行李时的安全及效率性，将客人行李放到行李房，递送留言及其它由礼宾主管发出指令的工作。负责欢迎客人及以亲切及有效率的态度回应客人的要求。他们随时随地在大堂前欢迎客人及全时间管理车道。 Guest Services Agent is responsible for daily Front Desk operations such as registration check-in and check-out, cashiering and other guest enquires. He/she delivers customer service based on hotel standard and procedures, and conducts up-selling and cross-selling to maximize hotel revenue. 前台接待员的工作职责为负责前台的日常运营，例如：宾客登记，收银，退房和应答宾客的询问。前台接待员必须在遵循酒店规章制度的基础上为宾客提供服务。同时必须尽可能地推销酒店其他房型及其他酒店产品以***化地增加酒店收入及宾客满意体验。 Langham Service Agent is responsible for receiving and directing internal and external phone calls, answering guest inquiries, and coordinating job requests between departments. 服务中心助理负责应接内外线电话并准确地转接有关部门，回答客人的询问及问题，与不同部门协调有关工作要求。 Service Stylist position is a brand icon for the Langham Hotel. Service Stylist must be highly visible in the lobby and enhance the guest experience by offering service with poise when interacting with guest in the lobby and front office areas. 客服大使是朗廷酒店的品牌标志客服大使必须在酒店大堂以及前厅区域向宾客提供服务并取得沟通和交流从而提升宾客的入住体验。 L Club Agent is responsible for the daily food and beverage service in the L Club. The agent duties also include the general presentation and service of the L Club and ensuring the L Club guests stay exceeds expectation. This position is also required to deliver concierge style information and service as required. L Club Agent must deliver customer service with poise based on the hotels standards and procedures. 朗廷会接待员负责贵宾会内日常的餐饮服务。其工作职责同样包含朗廷会的总体外观及服务，保证朗廷会宾客的入住体验超出期望。如果需要，这个职位同样需要提供礼宾式的信息及服务。朗廷会接待员必须在依照酒店标准和程序的基础上为宾客提供真诚的服务。