KEY SKILLS AND PERSONAL CHARACTERISTICS • Excellent communication skills: This role will require extensive liaison with seniorlevel clients and the internal team at YSC. The candidate must therefore be able to demonstrate confidence, credibility and flexibility in managing all of their stakeholders. • Organisation and planning: High levels of organisation, prioritisation and planning skills in managing multiple work streams; excellent diary management. • Excellent administration and technical skills: Proficient in Windows packages, particularly Excel and Outlook, in order to manage a large scale project efficiently and easily; strong understanding and eye for grammar; excellent document proofing skills. • Excellent attention to detail: Accuracy; excellent standards of document presentation; excellent written and oral communication; proactivity and initiative to drive forward improvements in standards of service provided. • Resilience: Maintains confidence and optimism in the face of ambiguity; meets pressing deadlines; works well under pressure; has capacity to cope with volume. • Motivation: Interest and motivation towards our work and clients and a desire for personal and professional development; receptive to feedback; demonstrates conscientiousness, reliability and pro-activity; open to new ideas and change; self-starter.