海运&空运操作
7-12K
海运&空运操作 7-12K
杭州
本科
经验不限
发布于 9月21日 BOSS直聘
职位描述
五险一金周末双休海运空运物流运营客服操作
岗位职责:
1、负责日常货运操作,确保所有的操作符合公司的标准和流程;
2、根据海关的要求预先检查客人的清关文件,确保顺利通关;
3、负责输入和更新货物信息,及时准确的将货物状态告知客户并发送到货通知;
4、维护客户关系,提供有效准确的信息查询;
5、负责准备或者协助准备分析报表,完成部门主管要求的其他工作等。
任职资格:
1、本科学历;
2、有良好的英语听说读写能力(大学英语六级证书),熟悉商务英文信函的写作,有海外留学经历者优先;
3、具有良好的沟通、协调能力,较强的服务意识和团队协作精神;
4、能承受一定的工作压力,有责任心和较强的应变能力,思维敏捷,反应灵活;
5、接受应届毕业生,有相关工作经验者优先考虑。
Job Responsibilities:
1. Responsible for daily freight operations to ensure that all operations meet the company's standards and procedures;
2. Pre-check the customs clearance documents of customers according to the requirements of the customs to ensure smooth customs clearance;
3. Responsible for entering and updating cargo information, informing customers of the status of the cargo in a timely and accurate manner and sending delivery notifications;
4. Maintain customer relationships and provide effective and accurate information query;
5. Responsible for preparing or assisting in preparing analysis reports, completing other tasks required by department heads.
Qualifications:
1. Bachelor degree;
2. Good English listening, speaking, reading and writing skills (college English CET-6), familiar with the writing of business English letters, overseas study experience is preferred;
3. Have good communication and coordination skills, strong sense of service and teamwork spirit;
4. Can withstand certain work pressure, have a sense of responsibility and strong adaptability, quick thinking and flexible response;
5. Accept fresh graduates, and those with relevant work experience are preferred.
工作地址
杭州西湖区黄龙时代广场A座708室