Responsibilities:
· Assist After-Sales Service & Quality team in China to improve the operational performances at stores
· Analyze to meet targets, objectives & needs, also to alert quality issues by using internal systems and data
· Help launch new system migrations as well as upgraded services
· Support the team in day-to-day administrative tasks and activities
· May perform additional projects upon request
Requirements:
· Passions for delivering Retail Excellence to the clients as a part of After-Sales Service & Quality team
· Fluent in in both written and oral English
· Proficient with Excel, PowerPoint, and Word
· Excellent interpersonal and communication skills with flexibilities
· Strong sense of responsibility, detail oriented and high teamwork spirit