Job Description: • Support MKT business specialist to consolidate input from teams and can suggest summary format in advance. •Work closely with business stakeholders to follow up tasks assigned by leadership. •Work with the community team to develop and execute user engagement strategies • Support and execute user-centric campaigns, including user feedback collection, user experience improvement initiatives, etc. • Assist the User Operations Manager to develop user communication strategies across various platforms. • Work closely with the product team to understand user behavior, develop specific metrics for performance tracking and strategy improvement. • Support user-related projects, provide insights through user interviews and workshops. • Coordinate on daily administrative tasks, like meeting minutes recording, payment and follow ups. Requirements • School: 985/ 211 preferred • Major: Business, Marketing, Communication related fields preferred • Bachelor’s degree is required, experience in user operations is preferred • Skills: Excellent communication skill in both written and verbal English and Chinese. MS Office (Excel, PPT) • Knowledge: General product understanding in premium automotive market; Basic marketing knowledge (ATL, BTL, social, digital and PR) • Attention to details and agile sense of trends; Dare to question the status quo • Active team player with strong sense of responsibility and will do attitude • Working days: at least 3-4 days per week